Warranty and Returns

All products sold in the www.missmelisa.com virtual shopping store are original and are under the manufacturer's warranty.
Any malfunctions / problems that may arise due to production errors in the products that are started to be used are covered by the warranty.
Defects / problems that may occur due to misuse are not covered by the warranty.
All warranty processes of our products will be followed by www.sistemayakkabionline.com.
You can safely buy any product from our wwww.missmelisa.com sanal shopping store.
NOTE: If the damaged products can be repaired, the repair or replacement of the damaged products are under the responsibility of the manufacturer and the seller.
General Information: You can submit your request from our Contact Us page so that a product you have purchased can be replaced with the above conditions. You will be informed of the required procedure. Returns made without our approval will not be accepted. Cargo Fee: Cargo charges are paid by the customer in the breakdown replacement transactions.
You can return a purchased product within 7 days of receipt.
It is not possible to return products that have been used outdoors.
Return Policy: Before returning, you must inform us of your return request on our Contact Us page. After receiving the approval from us, the product we receive in 3 days at the latest will be returned. The fee for the product is refunded.
Exceptions: Products whose packaging (box) is torn, has lost its salable qualities, and physically damaged products are not refundable. In the return process, only the fee received for the product will be refunded. Unless otherwise stated, all kinds of documents, gifts, additional product discount coupons, etc. provided with the product. If there are promotions, they must be refunded.
Shipping Fee: Cargo charges are paid by the customer in return or exchange transactions.
UPS Cargo Customer NO: 87Y777 You can send your cargo with DHL with a discount.


Address : Saraç İshak mah Küçük Haydar Efendi sokak no /11/122/ eski no 81 Leleli Fatih İstanbul

Telephone : +905375593441

Email : missmelisa663@gmail.com

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